Bosch Rexroth - Customer care support - internship

Deadline: As soon as possible

Internships

Companies

Location(s)

  • Italy
Str. Padana Superiore, Cernusco sul Naviglio

Overview

We are looking for an intern to join our Customer Care team in Cernusco sul Naviglio (MI). In this role, you will assist with various tasks throughout the sales process, from the initial stages to post-sales support. You will work closely with both internal teams and customers, gaining practical experience in a collaborative environment.

Details

Company Description

The Bosch Group is a leading global supplier of technology and services. It employs roughly 410,000 associates worldwide. The company generated sales of 78.5 billion euros in 2018. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. It uses its expertise in sensor technology, software, and services, as well as its own IoT cloud, to offer its customers connected, crossdomain solutions from a single source. The Bosch Group’s strategic objective is to create solutions for a connected life.

The special ownership structure of Robert Bosch GmbH guarantees the entrepreneurial freedom of the Bosch Group, making it possible for the company to plan over the long term and to undertake significant upfront investments in the safeguarding of its future.

Welcome to a place where your ideas lead to something big. Welcome to Bosch.

As a global partner, Bosch Rexroth supports mechanical and plant engineering challenges around the world with its cutting-edge technology and unique industry knowledge. More than 32,300 employees worldwide work on safe, efficient, intelligent and powerful solutions. For example, they help in the economical production of small batch sizes, or save energy while simultaneously raising productivity. With our cross-technology portfolio, digital services and comprehensive service, we are your partner for machines and plants. 

Today you can be part of this world. We are looking for great talents and the next one could be YOU. 

Apply! 

What you will do:

  • Pre-Sales Support: Help team and sales colleagues with technical studies and customer assistance during the early sales stages.
  • Pricing Support: Assist in preparing quotes and making sure pricing meets customer needs and company standards.
  • Post-Sales Support: Support customers to ensure a smooth transition after the sale, managing updates and addressing post-sales inquiries and issues.
  • Customer Communication: Help in maintaining customers informed and in good relationships by addressing their needs.
  • Coordination with Plant: Assist in communicating with the production team to make sure products are delivered on time.
  • Data and Reporting: Use Excel to analyze data and help create reports that improve customer support processes.

Opportunity is About


Eligibility

Candidates should be from:


Description of Ideal Candidate

What we're looking for:

  • Interest in data analysis and proficiency in Excel.
  • Good communication skills and ability to build relationships with customers and colleagues.

Qualifications:

  • Currently studying or recently graduated in Engineering, Business, Economics or a related field.
  • Comfortable in English, written and spoken.

Dates

Deadline: As soon as possible


Cost/funding for participants

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