Chanel - Internship IT - Assistant employee program manager – February/March 2025

Deadline: January 31, 2025

Internships

Companies

Location(s)

  • France
Paris

Overview

We are looking for an IT intern. As a member of the Chanel Europe IT team based in Paris you will be working on subjects related to Employee topics.

Details

Missions

  • Accompany and collaborate with the IT and HR teams in various projects:  Using Generative AI tools (Copilot for M365 from Microsoft, and an in-house Gen AI tool), Power Platform / Low code No Code / Chatbots (Microsoft), Learning (Edcast) 

  • Animate user groups during change management 

  • Gather and formalize business requirements. 

  • Draw up documentation of processes & guidelines. 

  • Collaborate with several IT teams across the matrix to deliver projects. 

  • Oversee planification of meetings & minutes. 

  • Accompany the integration of new tools & applications from software partners.    

Transversal missions

  • Update the support process (ticketing, forms) 

  • Follow CHANEL product backlog change requests (document answers from editors) 

  • Perform testing of products 

  • Define and follow performance KPIs 

About Us

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.  

As an independent company, its core values are grounded in: 

  • Exceptional creation and client experience 

  • Nurturing human potential  

  • Having a positive impact – on people, the environment and communities around the world.  

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.  

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. 

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally. 

Opportunity is About


Eligibility

Candidates should be from:


Description of Ideal Candidate

Qualifications 

  • Student with a first experience in IT which has confirmed your interest in this job. 

  • You have an attraction for AI subjects.   

  • French and English fluent (bilinguals) 

  • Communication and interpersonal skills 

  • Functional / Technical knowledge of HR systems & Luxury industry would be a plus. 

  • First experience on IT projects 

Skills 

  • Capable of delivering results in large, cross-functional initiatives 

  • Experience of working across geographies and business units 

  • Ability to identify, analyse, and solve ambiguous problems with attention to detail. 

  • Capable of drawing up documentation: procedures, “how to”, diagrams.    

  • Knowledge of Microsoft Power Platform would be a plus. 

  • Active interest in generative AI 


Dates

Deadline: January 31, 2025


Cost/funding for participants

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