Hermès of Paris - eCommerce merchandising intern - semester 1 - Generation H

The Team:

The eCommerce team oversees all content and aspects of the Hermes.com business while supporting omnichannel services in partnership with US boutiques and deploys digital initiatives, onsite campaigns and eCommerce emailings.

The Internship Program:

For more than 185 years, Hermès has encouraged a culture of discovery for our clients and our people. We invite you to contribute to this legacy while exploring your own professional future. Discover new opportunities and expand your passions with the Hermès US internship program, Generation H!

As part of Generation H, you will have the opportunity to join Hermès and gain real-world, professional experience as a complement to your academic studies. In addition to the work you will provide within your specific team, you will also attend a learning-focused guest-speaker series that will provide you with exposure to various teams throughout the company; partner with a mentor who will provide feedback and coaching to support your professional skills development; network with stakeholders; and collaborate on a capstone Generation H project.

The duration of the Generation H program is five months. Please note in order to qualify for the program, you must be able to work during this five month period. This internship is scheduled for January 13th – June 28th, 2025 and may be Full-Time or Part-Time to accommodate your academic schedule. 

All internships are in-person (non-remote) and based in the Hermès US corporate headquarters located in New York City. Interns are paid an hourly rate of US $20.00. A Full-Time Internship will be scheduled for 37.5 hours per week, and Part-Time will be scheduled for more than 15 hours but less than 35 hours per week. 

About the Role: 

• Perform quality assurance for site daily, which includes searching for issues such as bugs, broken images harmonized thumbnails, load speed, etc. Assist with reporting accordingly and following through to resolution.
• Support with completing regular catalogue audits for updates on sizing, product information and descriptions.
• Complete audits on stock online daily.
• Compile competitive analysis and focus on internal search, cross-selling and left menu optimizations.
• Review and optimize left menu navigations and groupings to increase sales and stock rotations. 
• Provide maintenance of omni-channel catalogue including but not limited to addition/removal of references routinely and compilation of monthly analysis and reporting.
• Assist with creating product selections for merchandising pushes according to monthly editorial calendar. Monitor presentation of product selections daily and update products on as needed basis.
• Support customer service team with catalogue and image related issues.

Company Overview:

Since 1837, Hermès has remained faithful to its artisan business model and humanist values. We place people at the heart of what we do and aspire to make a positive impact on the world. The freedom to create, the constant search for beautiful materials, the transmission of a savoir-faire of excellence and the aesthetic of functionality define the singularity of Hermès, a house dedicated to making highly-crafted, beautiful objects made to stand the test of time. 

An independent, family-owned company, Hermès is dedicated to keeping production in France through its 42 workshops, The Hermès organization is also a truly global community with a network of 310 stores in 49 countries. Hermès employs more than 15,000 people worldwide with over 6,000 of the workforce being Hermès craftspeople engaged in making artisanal products, nurturing a 180+ year tradition of creativity and innovation.