Deadline:
As soon as possible
Location(s)
France
Paris
Overview
Details
Main Responsibilities:
-
Respond to incoming emails and calls from HomeExchange members.
-
Assist members in finding their ideal exchange, ensuring they have the best vacation experience possible.
-
Support members in case of difficulties, such as cancellations or damages during an exchange, in coordination with HomeExchange support teams.
-
Contribute to improving member services by participating in projects that drive innovation at HomeExchange.
ABOUT US
Our company runs today the world’s largest home exchange community, with 200k members in 145 countries. Thanks to an innovative system, the platform offers a flexible and secure service, so that the members live an authentic experience based on trust and hospitality. Our way of life is shared by the worldwide HomeExchange community. It is in keeping this vision that we take on new initiatives every day to design unforgettable experiences for our members.
We find that respect, freedom, and kindness go hand-in-hand with ambition, innovation, and confidence. If you see yourself also manifesting these notions, searching for authentic experiences and exhibiting a concern about the preservation of our planet we invite you to join us. Let’s build the future of travel together!
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Preferred experience
-
Fluency in English is essential, along with a good knowledge of at least one of the following languages: Spanish, Italian, German, Portuguese, or Dutch.
-
Excellent written and verbal communication skills.
-
Interest in leisure, travel, and hospitality industries.
-
Ability to prioritize and multitask to handle a high workload due to seasonality.
-
Autonomy in a fast-paced startup environment.
-
Proactive mindset and problem-solving attitude.
-
Team spirit and a positive attitude.
-
Previous experience in customer service is a plus.
Dates
Deadline: As soon as possible
Cost/funding for participants
Salary: €1K a month
HomeExchange Benefits
-
Meal vouchers
-
Subscription to our platform
-
5 days of leave for a 6-month internship
-
1 remote work day per week
-
Afterworks, breakfasts, and other team bonding events
-
Comfortable office space in central Paris
-
A friendly and close-knit team!
Un-save Opportunity
Internships, scholarships, student conferences and competitions.
