Deadline:
As soon as possible
Location(s)
France
Location: ICC International Headquarters, Paris
Overview
Details
As the institutional representative of over 45 million businesses in more than 170 countries, the International Chamber of Commerce operates with a core mission to “make business work for everyone, every day, everywhere”. We act as the primary voice of the real economy in a range of intergovernmental organisations – from the World Trade Organization to the UN climate process – championing the needs of local business in global decision making.
The convening power of our global network enables us to set rules and standards that facilitate over $17 trillion dollars in trade each year – as well as providing tailored products and digital services that directly address the real challenges faced by businesses operating internationally.
We also provide the world’s premier private global dispute resolution services, leveraging ICC’s unique independence, integrity and expertise.
We are looking for an intern to join us for six months to be part of an exciting project, learning more about data quality management, digital marketing, CRM and transition management within our Global Marketing and Communications department.
The role
In this role you will have the opportunity to:
- Work on the maintenance of data quality into our CRM database (Microsoft CRM 365)
- Conduct data research and recovery using CRM-based “insights” solutions (Inside View, Sales Navigator, etc.)
- Build a list of leads/contacts and accounts for CRM users and ICC-specific projects
- Manage basic data entry and cleansing procedures using CRM solutions (Duplicare)
- Manage import contact files into CRM data bases
- Support our CRM team and coordinate the relationship with users (marketing committee, marketing calendar, users’ meetings, etc.)
- Provide user support internally and externally (includes queries on data and management of the users dedicated mailbox)
- Train new staff members (CRM tool and email marketing tool, business rules, best practices, etc.)
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Requirements
- Proficiency in the Microsoft Suite (Word, Outlook, PowerPoint) with advanced Excel skills
- Basic CRM knowledge (preferred)
- Professional English / minimum level of French
- Well organised, rigorous
- Autonomous, dynamic, and proactive
Dates
Deadline: As soon as possible
Cost/funding for participants
Un-save Opportunity
Internships, scholarships, student conferences and competitions.
