Intern - operational excellence at Clearstream Services S.A.

Who we are

Tracing its origins to 1585, Deutsche Börse Group has become one of the world’s leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. What’s your part in all this? With your commitment you contribute to the success of our unique business model: offering a wide range of products, services and technologies for security, transparency and integrity on the markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Your area of work:

Operational Excellence (OE) are the pioneers of new and innovative ways of performing business operations, within Clearstream Global Operations. OE applies tailored process improvement methodologies derived from Lean management, Six Sigma and customer journey management. We support business to identify process improvements and prepare those processes for the use of modern technologies. Clearstream is truly at the heart of the financial markets. Working here means discovering a comprehensive understanding of the workings of the financial world. At the same time Clearstream itself is a relatively small company, meaning a good connection between all business levels, and individuals can see the impact their delivered changes bring to the business. As pioneers of change, we need innovators and creative thinkers. People who look at problems and find innovative, superior solutions. As an influencer within Clearstream, you will need to be comfortable making persuasive and influential pitches to all levels of business stakeholder. We strive to assign responsibilities based on your interests, and where you can bring value to the team, and gain the most value for yourself. We care about your career objectives and understand that curious and eager people want to continue learning. We provide mentoring to support the onboarding and ongoing internship experience. Along with on-the-job training there is also the potential to participate in any ad-hoc training the team delivers. Additionally, there is an extensive online training catalogue.

Your responsibilities:

• Provide co-facilitation in LEAN/Kaizen Workshops, such as preparing workshop content, process map design and modelling, and other facilitator tasks as suitable

• Work with the Project Managers in the team to implement projects by working in our Agile Coach/Scrum Master role

• Analyse data to find opportunities of improvement and propose improvement ideas within our LEAN Six Sigma projects

• Assist the Agile Sensei of the team to maintain and develop our Agile setup, and propose meaningful new and innovative working methods

• You will gain insights into Agile project management (SCRUM methodology), in a highly regulated financial services environment

• You will gain experience of identification, analysis, and assessment of new technical tools that can be used to improve the Lean Six Sigma process