International Criminal Court (ICC) - Internship - human resources - learning & development

Organisational Context

The Human Resources Section (HRS) provides a unified and coordinated approach to HR matters across the Court and carries out all human resources activities in an efficient and timely manner whilst serving as HR advisor to management within the Court.

The Section consists of two units: the HR Operations Unit and the HR Organisational Development Unit. The HR Operations Unit’s programme of work is all operational aspects of the Section, from recruitment and on boarding to the administration of salaries, benefits and entitlements for staff members and non-staff (including judges, interns and SSA consultants and contractors).

The HR Organisational Development Unit is in charge of devising strategies, programmes and policies to ensure that the Court hires and develops the right staff and thus maximizes the return on investment in human resources. Particularly, this includes an organization wide role in relation to strategic workforce planning, talent management, organizational design, leadership development, staff training and learning and development programmes and activities and performance management. The HR Organizational Development Unit consists of three teams: Strategic Workforce Planning, Performance Management & Staff Engagement and Learning & Development. 

Duties and Responsibilities

• Support the Court-wide learning needs analysis process;

• Assist with drafting the Court’s Learning Plan by researching and developing course outlines, forecasting costs, developing stakeholder maps, and producing a work breakdown structure of milestones for the budget year;

• Assist with training coordination by working with managers and trainers to schedule training and development opportunities, organise venues, and develop course materials;

• Support the L&D team on financial administration, training budget analysis and training procurement activities

• Support training evaluation by conducting surveys and post training following up with managers to assess impact in team performance;

• Help with researching, analysing and proposing new ideas to improve current practices (e.g. redesign of the onboarding day, Learning Plan).

• Assist with administering the Court's learning and development programmes e.g. Mentoring, onboarding and language programmes as well as learning management systems;

• Contribute to the L&D project management by conducting research, analysis and development/production work.   

Internal Communication

• Provide support with organising and implementing communications designed to support key projects and initiatives, including drafting, editing, proofreading, and layout of content (e.g. newsletters, meetings, events);

• Assist with, providing regular (written and/or verbal) updates to ensure that organizational initiatives and projects are successfully communicated to staff members and stakeholders;

• Assist with developing compelling and engaging editorial, multimedia and digital content to be disseminated across multiple talent outreach channels, such as websites, social media, newsletters, in partnership with the relevant stakeholders;

• Working closely with relevant communication colleagues across the organization to ensure alignment with the organizational brand;

• Supporting the preparation and development of guidelines, documents, trainings, workshops, webinars, learning materials, case studies, events, best practices and guides to build organizational internal communication;

• Provide support with inputs on performance indicators and monitor progress towards capacity building outcomes and impacts.