ManoMano - Sales operations assistant - internship

Deadline: As soon as possible

Internships

Companies

Location(s)

  • France
Paris

Overview

As part of our international group, you'll have the opportunity to work alongside individuals from diverse backgrounds and gain insights into the unique characteristics of each group.

Details

In less than a decade, ManoMano has become a key player in the home improvement and renovation sector. Launched in 2013, ManoMano is the reference online marketplace for DIY, home improvement, and gardening. Co-founded by Philippe de Chanville and Christian Raisson, ManoMano brings together the largest offer of DIY and gardening online products, including electricity, plumbing, hardware, frames, indoor and outdoor furniture, and tools. With more than 2,600 seller partners and 7.5 million products, ManoMano currently employs 600 people and operates in six markets: France, Belgium, Spain, Italy, Germany, and the United Kingdom.

Motivated by the prospect of improving the living environment of their customers and convinced of the importance of the home market for sustainable consumption habits, the ManoMano teams aim to help write a new chapter in an industry that is struggling to reform itself. ManoMano brings to this highly technical world the power of its sector expertise, combined with data and digital capabilities, to offer customers easy access to innovative advice, products, and services 100% online.

The ambition of the Founders and the team at ManoMano is to accompany this sector transformation with a strong culture of boldness, within an ingenious and frugal organization that places people and teams at the heart of the company's development.

MISSIONS

We are looking for a driven Sales Operations Assistant to join our dynamic team and assist in driving growth through data-driven insights. Your primary responsibility will involve establishing processes within CRM tools (Zoho Suite) to enhance the efficiency of various business programs across different strategic scopes, along with developing reports to track performance.

Additionally, if you thrive in collaborative environments and enjoy working with cross-functional stakeholders such as finance, data, tech, sales, logistics, and marketing teams, you'll play a pivotal role in leading end-to-end projects.

Your missions:

  • Collect and prioritize team needs to facilitate a smooth implementation of continuous improvement initiatives.

  • Enhance and streamline the operational campaign processes for promotions through automation.

  • Facilitate team readiness to endorse new features prepared by the Sales Operations team.

  • Oversee data integrity in CRM systems: conduct audits, devise and implement new cross-module KPIs and processes.

  • Organize quarterly post-mortems to assess processes and assist in identifying opportunities for improvement.

Opportunity is About

Eligibility

Candidates should be from:

Description of Ideal Candidate

PROFILE

  • Bac +4/+5 graduated from a Business/Engineering School (or equivalent university education)

  • Autonomous, proactive, detail-oriented and hands-on

  • The ability to synthesize and explain your analyses

  • A creative mindset to identify solutions & shortcuts

  • Excellent speaking and writing in French and English (all communications & meetings are in English or French)

  • Fast and enthusiastic learner

  • Coding skills: Experience with Excel and SQL working with large data sets is a plus

  • Ecommerce experience is a strong plus.

Dates

Deadline: As soon as possible

Cost/funding for participants

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