Deadline:
As soon as possible
Companies
Location(s)
Poland
Wrocław
Overview
The Customer Service team in our Wrocław office is focused on Opera PC products, and looking to grow with smart and dedicated team members - including a full-time Customer Support Intern. By joining us, you will be surrounded by supportive and experienced people in an environment suited for comfort and the development of your professional skills.
Details
Role & Responsibilities:
- Provide high-quality loyalty-based customer support via email and chat correspondence,
- Continuously gather feedback to improve the customer experience and our products,
- Maintain accurate account information and activity details with our clients,
- Convey issues to the appropriate internal teams or external partners,
- Ability to comprehend well the customer's request and response in a polite manner.
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Job Requirements:
- Fluency in Polish and idiomatic level of writing skills in English,
- Proactive, positive attitude and strong sense of responsibility,
- Practical problem-solving skills and ability to work in a changing environment.
An Ideal Candidate’s Profile:
- Knowledge of an additional language will be a great asset: Spanish, German, Portuguese, Russian, Ukrainian,
- Students/recent graduates of humanities or pedagogical studies,
- Experience providing customer support services and using a ticketing system.
Dates
Deadline: As soon as possible
Cost/funding for participants
What’s on Offer:
- Flat organizational structure with short decision-making processes that boost your creativity and drive
- A team of experienced and supportive individuals that fosters a friendly work atmosphere
- Professional skill development
- A diverse and inclusive workplace
- Smart working technology
- Parking close to the office
- AskHenry for concierge service, English and yoga classes, and massage sessions at the office
- Quarterly integration events
- Daily breakfast in the office kitchen
- Playroom with billiards and ping-pong tables, consoles, fussball, etc.
+ More Info / Application
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