Deadline:
As soon as possible
Location(s)
United States of America
New York
Overview
Details
Responsibilities and Impact:
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Conduct Research: Assist in gathering qualitative and quantitative data through surveys, interviews, and focus groups to understand customer needs and experiences.
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Data Analysis: Analyze collected data using statistical tools and software to identify trends, patterns, and insights that inform business decisions.
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Report Preparation: Prepare detailed reports and presentations summarizing research findings, including actionable recommendations for improving customer experience.
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Collaboration: Work closely with cross-functional teams, including marketing and product development, to share insights and support strategic initiatives.
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Maintain Documentation: Organize and maintain research documentation, ensuring data integrity and accessibility for future reference.
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Support Projects: Assist in various customer research projects as assigned by the supervisor, contributing to the overall success of the team.
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Content Creation: Develop internal communications materials, including newsletters, presentations, and reports to keep staff informed about changes and updates.
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Stakeholder Engagement: Assist in identifying key stakeholders and help in crafting tailored messages to address their concerns and expectations.
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Research and Analysis: Conduct research on best practices in change management and communication strategies to support ongoing projects.
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Event Coordination: Help plan and organize workshops or training sessions related to OCM initiatives.
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Feedback Collection: Create and distribute surveys to gather employee feedback on communication effectiveness and change processes.
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Content Creation: Develop internal communications materials, including newsletters, presentations, and reports to keep staff informed about changes and updates.
Opportunity is About
Eligibility
Candidates should be from:
Description of Ideal Candidate
Basic Required Qualifications:
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Currently pursuing a bachelor’s degree in Marketing, Business Administration, Psychology, or a related field; with an anticipated graduation date in Fall 2025 or Spring 2026
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Strong analytical skills with experience in data analysis tools (e.g., Excel, SPSS, or similar).
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Excellent written and verbal communication skills, with the ability to present complex information clearly.
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Detail-oriented with strong organizational skills and the ability to manage multiple tasks simultaneously.
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Familiarity with customer research methodologies is a plus.
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A proactive attitude with a willingness to learn and adapt in a fast-paced environment.
Right to Work Requirements:
This role is limited to persons with indefinite right to work in the United States.
Dates
Deadline: As soon as possible
Cost/funding for participants
Compensation/Benefits Information: (This section is only applicable to US candidates)
S&P Global states that the anticipated base salary range for this position is $25 to $30. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.
This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
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Health & Wellness: Health care coverage designed for the mind and body.
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Flexible Downtime: Generous time off helps keep you energized for your time on.
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Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
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Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
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Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
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Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
Un-save Opportunity
Internships, scholarships, student conferences and competitions.
