Tiqets - Junior commercial excellence manager

Who are we?

We are revolutionizing the way people buy tickets to unforgettable experiences at the best destinations all over the world. Our technology makes planning easy for thousands of travelers to find all the experiences they don't want to miss during their trip (museums, zoos, theme parks, and more), so they can book all their tickets in one place.

We are an international company committed to making culture accessible to our customers and our employees. We embed diversity, equity, and inclusion into our company fiber organically.

These values are promoted from the inside out and we strive to represent and honor differences in gender, race, religion, and sexual orientation in our company culture, our content, and our product.

Our values

• We are remarkable: Have fun, be creative and celebrate great moments!

• We are accessible: Communicate honestly and support each other

• We are adaptable: Learn, adapt, and pivot. That's who we are!

What you will do

As a Junior Commercial Excellence Manager in our Commercial Excellence team, focused on the Partnership side of the business, you’ll support the commercial performance of all major destinations in the region. Based at our Headquarters in Amsterdam, you’ll report directly to the Team Lead of the Partnership Excellence team. Your primary responsibility will be to support projects within the partnership life cycle. This means you will be in touch with a broad range of stakeholders within the company. Your role involves supporting partnership development projects by finding creative solutions that not only meet our partner’s needs but also help elevate the Partnership department to the next level.

Responsibilities

• Support the team in project scoping and research during the discovery phase

• Understand the partner journey map and identify solutions for a seamless partner experience

• Serve as the primary contact for our partners via email, addressing their inquiries

• Translate data insights, partner feedback, and industry trends into short and long-term priorities for the team

• Collaborate closely with stakeholders to comprehend partners' needs, identify gaps in our offerings, and develop clear processes

• Prioritize results and recognize when "done is better than perfect", or when a deeper dive into facts is necessary

• Help our partners activate through self-signup