lastminute.com - Junior partnership project manager

Company Description

lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. It operates a portfolio of well-known brands such as lastminute.com, Volagratis, Rumbo, weg.de, Bravofly, Jetcost and Hotelscan. Our mission is to lead the travel industry by leveraging technology to simplify, personalise, and enhance our customers’ travel experience. Experts in brightening up online travel, we help our customers find and do "whatever makes them pink". 

We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveller journey for millions of people.

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

lastminute.com N.V. is a publicly-traded company listed under the ticker symbol LMN on the SIX Swiss Exchange. 

Job Description

The Partnership team deals with European B2B activities within the lastminute.com group, conveying the travel product through alternative sales channels using the technology. For example, propose the travel product as a prize to boost the sales of our partner, managing all the prize redemption flow created with our technological capability, or as sales incentive tool, inserting the products in closed platforms dedicated to the well-being of employees and with the travel gift cards.

He/she will manage the implementation of the projects that will be agreed upon with the partners from time to time, interfacing directly with them to set up the product according to specific needs and coordinate the various teams internal and external to lastminute.com, ensuring that the project is carried out respecting times, costs and specifications.

The very dynamic environment is really stimulating, but on the other hand requires a strong ability to adapt to specific needs with a positive spirit, to help the team to achieve its goals with a facts based approach.

Key Responsibilities 

• Managing and coordinating complex projects independently, including: drafting the project requirements, considering all the flows connected to the projects, managing interferences with the departments on which the project will have an impact, coordinating the work teams, ensuring compliance with deadlines, available budgets and satisfaction of the partner.

• Partner Account Management: The projects can be of various nature but will always have to do with an external partner, the resource will have to be the point of reference for the internal partner of the company and will have to manage the relationship day by day ensuring the partner's satisfaction.

• Manage the operational tasks related to the voucher world: project launch (creation and management of voucher campaigns, content insertion, creation of promotional websites, voucher t&c, reporting, training ppt, customer experience ppt)

• Analyse campaigns: highlighting any critical issues and the achievement of KPIs.Be aware of market trends and the mechanics of the main partners and competitors, also attending industry events